Tropical Storm Helene

In 2024, western North Carolina saw record flooding that caused devastation; the likes of which our state had never experienced before. One year since neighbors, friends, family, responders, volunteers, and people that had never met before, became family in the largest whole-of-community response in North Carolina history. As we continue to reflect on Helene's devastation, please visit our Helene Retrospective Dashboard.

MARCs and HRCs closed

Effective July 1, 2026, all Multi-Agency Resource Centers (MARCs) and Helene Resource Centers (HRCs) are now closed. Thank you to everyone who visited a MARC or HRC during the recovery effort. Although the physical resource centers are no longer operating, recovery assistance may still be available through local, state, and federal partners. Please contact your assigned Disaster Case Manager (DCM) or the North Carolina Disaster Case Management Program (NC-DCM) at 844-746-2326 for information about available resources and ongoing recovery support.

SMART Program - Private Property Debris Removal Contact Form

Have questions about Helene private property debris removal? Fill out our contact form and a member of the team will contact you as quickly as possible.